The WhatsApp Generation

[This post is an excerpt from Accountability Technologies, my recently published handbook]

In the second quarter of 2018, popular messaging application WhatsApp achieved 450 million daily active users and it is becoming a favourite technology tool to mobilize citizens and form groups across borders. In 2017, all activists I interviewed in West Africa, for the handbook on Accountability Technologies confirmed that this is becoming a great new tool to mobilize citizens. However, it can be daunting getting citizens and government on the same platform as alluded by Abdul from Network Movement for Democracy and Human Right (NMDH) in Sierra Leone. On NMDH community service delivery project, they added government and Civil Society Organization (CSO) members to a WhatsApp group to exchange information on what concerned government officials can quickly respond to, as it regards service delivery in the health sector. After sometimes, the government officials on the platform had to leave because of false information shared.

Before the 2015 elections in Nigeria, I was able to coordinate 879 election observers in 26 states of the country using WhatsApp as one of the reporting tools for our Ushahidi platform. The WhatsApp group were created for the 26 states, while coordinators were chosen to lead the administration of each group. Police Monitor, an initiative of the Network on Police Reforms in Nigeria (NOPRIN) uses its WhatsApp group to mobilize journalists and activists to hold the police in Nigeria accountable for human rights abuses. The WhatsApp group also had police officials who responded to these abuses. The initiative has since moved to Telegram, as WhatsApp could not contain its over 250+ members. In 2016, when CODE’s Follow The Money was initiating the decentralization of its campaigns, it piloted communications with members using WhatsApp. A group was created by regions for members. After piloting this for 4 months, it became chaotic, as knowledge was lost, and new members couldn’t have access to initiate conversations. The WhatsApp groups have been closed, while the architecture has been transferred to a niche network.

Creating groups on WhatsApp can be frustrating for the administrators, but these simple steps could make it easy to use to meet your objectives. Just in case you have more tips, feel free to put them in the comment box.

  1. Know the objective of setting up the groups and write down your rules of engagement on the team based on this goal. It is essential to think through what you will achieve with your group, to reduce distractions.
  2. Create a Code of Conduct. This can be used as a binding agreement between intending members and your organization. CODE’s Follow The Money has a Code of conduct for its 1000+ members.
  3. Before adding people to the WhatsApp group, inform them about your objective and that you will like to add them to your team. This will allow you to communicate your objective to them, and get feedback from people that will decline.
  4. Add those that agreed to be on the platform and then post guidelines and rules of engagement.
  5. As the creator of the group, you must be ready to engage members on issues related to your objective. Set the tone. Some teams fix a time in a week to discuss accountability issues, while another post can be a discussion of the critical problems related to the group objective. Some choose a day for general topics. Most WhatsApp groups are distractions, scheduling conversations could be more fruitful than a free to post at any time, anything – group.
  6. WhatsApp can be used to spread rumours and fake news swiftly, always verify images, text and videos that are posted using tools like Google Images and TinEye.
  7. Introduce Perks or Badges, members of your group will be encouraged to discuss better. The Police Monitor Group in Nigeria announces Birthday Greetings for members.
  8. Whenever you add new participants, send the rules and guidelines immediately.
  9. Have two or three more administrators that can help in moderating discussions on the platform.
  10. Democratize the process by requesting a vote for administrators in the coming year. It is a way to show leadership, and show you support participatory democratic systems.
  11. Encourage members to use emojis on a post sent in by members. It will encourage members to post and facilitates more discussions.

Post #IODC16: Will The Real Open Data Movement Please Stand Up!

Isn’t it nice to be back in Europe after 2 months – this time in the city of Madrid, not to see the Santiago Bernebeu, or a bullfight, but for the 4th International Open Data Conference (IODC) between October 6 – 7, 2016, the second I will be attending after the IODC in Ottawa, Canada in 2015. These IODC’s always bring back memories of the Open Knowledge Festival where you can be overwhelmed with information due to concurrent sessions taking place at the same time. The IODC in Madrid alone had 87 talks, 28-preevents, 1.660 attendees and lots of hours of shared experiences, with new networks in the kitty, and I was opportune to speak at the Indigenous Open Data Summit, a pre-event of the IODC, and also a speaker and Impact Panelist on Data + Accountability session of the IODC on the first day.

Surprisingly, the word “open washing” came out of this conference like it never had before, and I am still pondering over this like, isn’t this the same that has happened to any multi-stakeholder movement? The truth is that it has become difficult for development to persist without the politics of governments. The government in this sense can now be categorised into the government of developed countries, and those of developing countries. My thoughts here are for the governments of developing countries, who have not realised the potential inherent in Open Data. They do not have to do Open Data because it is been sponsored by another government organisation, they can look inwards (if they have the right kind of eyes) and find benefits.

For instance, infrastructure dataset could be made accessible to citizens, while entrepreneurs can build tools based on the available data public use. An example could have been Doctors Office a mobile application that provides patient with a doctor to talk to, and also a healthcare locator. Although at its early stage, I asked the platform’s creator what their plans were to make this available on feature phones so rural communities could have access as this can reduce lots of waiting time, and unacceptable death due to emergencies. Also Imagine what cmapIT can do if location dataset is made available by the government of Nigeria – Government should collaborate with this entrepreneurs, and open up these datasets while they get revenue accrued from tax – that’s what government should be doing!

Oludotun Babayemi on the Impact Panel on Data and Accountability at the IODC in Madrid

Sitting on the panel on Data + Accountability with Global Witness, IDRC, Civio, Open Knowledge Germany,

Having said that, there is a renewed interest in open data by national statistics offices of countries. Talking to Mohamed Salimi, the Chief of the division of the statistics office in Rabat, Morroco made me had a sense of the direction of most statistics office and their interest in open data. Perhaps, to create more data for entrepreneurs in their countries, and largely an opportunity for them acquire knowledge on data processes. Systems that allow for capacity building is key to the open data movement, the people on the supply side must revamp the systems that operate within their organisation to allow for effective use of training within their institutions – I mean, how do you expect the culture of open data in an institution that still cannot run an organization email. As much as it is important to train government officials, it is also pertinent that we strengthen citizens knowledge on the use of data – which the school of data has started already, but a lot still needs to be done!

During the two sessions that I presented our Follow The Money work, I was asked on our relationship with the government, and how we hope to make the initiative locally owned other than some set of people determining campaigns in communities. Simply put, when we started, we were like an enemy of the government, but recently, government agencies had turned partners, but at arm’s length, with no MOU 😉 When we have contractors for government projects sending weekly situation reports to us on project implementation, then we are partners. In answer to the second question, we have community reporters leading campaigns in 29 states out of the 36 states and the Federal Capital Territory of Nigeria but cannot initiate campaigns because we have not done proper orientation for them, but the idea is for them to own it. Going forward, you should look out for the next episode of Follow The Money driven by community champions themselves – how we did this, will be presented at the next IODC in Buenous Aires, Argentina. See you there!

Proactive Vigilance: How Citizens can hold their government accountable

“Abeg, you cannot come and fix a programme that will start at 8 am on a Saturday. I will not be able to attend. Please postpone it for another day or cancel it,” responded Ijiwere to her colleagues, who wanted to visit another friend; “Let me tell you, If you want me to come for that ‘owambe’ party on Saturday, then you should let it start at 10 am” affirmed Giringori, to his friends who were planning an event for Saturday.

“Imagine, those my friend wanted to suggest 8 am as a time for that party, I totally disagreed, and told them Jigida will be aired on radio at that time, and that is the only way I can report the lack of water in Kagara” said Giringori to his elder brother – Ijiwere.

These are the kinds of conversations that go on in the Kagara community, with everyone looking forward to Jigida, a weekly, one–hour radio programme that allows citizens to call – in and express their community needs, which afterwards are been documented and sent to the various local government chairmen, and State House of Representative for response and decisions to be made. That’s not all, the first 30 mins of the programme is dedicated to the Councillor of the community sharing with the community, how much and what they will be spending on in the week. This is what proactive vigilance is all about!

Although proactive vigilance or public participation in budgeting or government spending is relatively new, the evidence attesting to its impact on resource allocation and service delivery is growing. Many of the existing findings are based on the well-known Brazilian experience with participatory budgeting, established first in Porte Alegre in 1989, and now replicated in over 40 countries around the world. Nigeria, is not left out as well, as its government hopes to encourage citizen participation, with its recent commitment to joining the Open Government Partnership, a multilateral initiative that aims to secure concrete commitments from governments to promote transparency, empower citizens, fight corruption, and harness new technologies to strengthen governance.

You might be wondering, how many – landlord associations,vigilante groups, market women associations, community development associations, we have in rural communities. A lot of them! When are we going to start having “project vigilante” in rural communities, that will become voices of several communities, because by the time you wake up tomorrow morning, the news will be agog with “one billion dollars  to be released to provide water in Kagara” only to go to Kagara after one year, you will find out that Kagara has no water source or a broken water source. Quite pathetic, and that’s is the way we are – the leaders and followers.

Nevertheless, I am excited that the Story Story writers at BBC Media Action are focusing on how citizens at the local government level, can be proactively vigilant on such issues of government spending in their communities, and I recently had some hours of session brainstorming with the crew, on how citizens can become vigilant themselves, I hope all will be reflected in their popular radio drama coming up sometimes in fall. Thanks to Nkem, our Reseach Lead on government finance, who took some notes on the highlights, and I have added them below:

Follow The Money

Citizens can at every stage of this budget cycle engage their various government, but limited participation is expected during during formulation

There is the local government or state government budget, a document that highlights government spending and revenue which can be for a financial year, or a multiyear.

The Budget has its on cycle starting from formulation (when Ministry, Department, Agencies, put together their budget), to enactment (when the national or state legislative arm assent to the budget), to implementation (the stage at which contractors start executing projects in your communities), and lastly, the assessment stage (where everyone assesses the implementation of the budget, to provide feedback on how the next stage should look like)

At every stage of the budget, citizens can make noise about their plight, and join in the conversation. They can form themselves as vigilante group or association, and always knock on the door of their  local government officer or Councillor.

They can forward a freedom of information request letter to the local government chairman to request for their budget immediately it passes the enactment stage, and even ask more question like who is the contractor, what is the work plan for the project, how much is the contractor getting, and when will the project be concluded. Here is an example of a freedom of information letter if you want to write one

Government at the local government and state government level should starting providing platforms as well, for the assesement stage. E.g. using local radio programmes like Jigida, create a referendum mechanism for your local government area for people to have their say on projects proposed for next financial year. It should not be only during elections, that citizens see chairmen of local government or governors of states canvassing for votes.

As I always say, the budget is not the only way the government declare their spending. In fact 50% – 60% of what’s on it might not be relevant. The other way is to always listen to the state news on your local radio. Projects will be announced at all times, especially when they are project funded by other partners, such as the federal government or international donor agencies.

Ijiwere and Giringori have decided to do away with social gatherings, and focus on becoming a vigilante for community projects in Jigida, and if you are reading this, you should be towing same way, and you should share this piece. I look forward to the final drama series on this – If you have listened to Story Story, Voices from the Market program, then you should be more expectant. See you all in Kagara town, listening to Jigida on radio!  

From left, Oludotun Babayemi, Nkem and the BBC Media Action Writers

                    From left, Oludotun Babayemi, Nkem and the BBC Media Action Writers

Connecting The Dots: The 2016 Global Media Forum in Bonn

“I forget my name, I forget my dreams, maybe we do not have a lot of power because we are nothing, but sometimes a nothing man can change a lot” these mix of Words on Piano of Aeham Ahmad, 28 years old, from the streets of Yarmouk Camp in Syria who now lives in Germany keep lingering in my heart as another forum to discuss media, freedom and values kick starts in Bonn Germany. On the count, this will be the seventh global conference honouring our Follow The Money work.

In recent times, media organisations have been battling with innovating their newsrooms,as, challenges of its freedom and values have always resonated around newsrooms Ever since the Universal Declaration of Human Rights (UDHR) was adopted by the United Nations General Assembly on 10 December, 1948 at the Palais de Chaillot, Paris. The reason why the Annual Global Media Forum in Bonn, Germany, held between June 13 – 15 had its theme around challenges and opportunities and welcomed 2,000 participants, including media CEOs, journalists, academics, artists, and entrepreneurs from 110 countries.

“We need to rethink how we perceive, demonstrate and spread our values.” With those words, DW Director General Peter Limbourg opened the Global Media Forum in Bonn on Monday, June 13, 2016. Looking at the long list of exceptional speakers for the event, I am assured that we are living amid a communications revolution that is already significantly affecting democracy. As such, it will be pertinent to instil our values as journalists or “content creators” to research with due diligence, copy after checking the facts, stop scandalizing every harmless occurrence, and refer to sources of credible information.

Pocket FM Radio was on the side stands. Visit them at http://www.pocket-fm.com/

Pocket FM Radio was on the side stands. Visit them at http://www.pocket-fm.com/

Our values are greatly important, especially as enemies of freedom of speech increase across borders. From Turkey clamping down on newsrooms that are highlighting to the world the human rights abuses of the regime to Nigeria, where a legislature is sponsoring a bill that infringes on the freedom of speech; to Maldives government arresting journalists. This is becoming a challenge to democracy as the “fourth pillar of democracy” is becoming threatened.

Suffice it to say that the forum was a congregation of media enthusiasts living every day with the believe that the media (be it the new or the traditional) would continue to serve as a watchdog for democracies, even as press freedom declined to its lowest point in 12 years, and 13 percent of the world’s population enjoys a free press, according to the Freedom House 2016 report

Most of the thoughts from speakers range from how media organizations can start innovating their newsrooms, privacy and security, violence against women and children, the US presidential elections, migration issues in Europe, and the relationship between media and policymakers.

I was thrilled when participants asked about the relationship of Follow The Money with the government of Nigeria during the panel on digital innovations coordinated by the DW Akademie. “Always flat and parallel”, I have answered, as only a few state agents will embrace a watchdog initiative that demeans the bureaucracy within government institutions. Maybe that might change soon, I will sure be excited!

The Panel on Standing up for Human Rights: Digital Innovations

The Panel on Standing up for Human Rights: Digital Innovations source:DW

It was not only three days of discussions. I like the fact that every closing of the day is met with social gatherings long enough for networking, meeting old friends, and chatting about new courses, as well. This time, I enjoyed the food because special considerations were given to us chicken and meat eaters. I am still not yet a veggie, and I am not sure I will be one. Talking about closing, Christiana Figueres. The Executive Secretary of the United Nations Framework Convention on Climate Change (UNFCCC) speech on ‘the role of the media’ was truly exceptional as it has shaken the power of the pens that break news events “You should not just inform people on and about events, you as journalist, or content producers, should use your privilege to use news to connect the dots, to point out to the public the ramifications, and implications of the news event” Figueres said

Certainly, the freedom we all enjoy as information users is threatened every day, as the connection with the world gets smaller and thinner, and digital technologies open our doors to every form of air – with 6 in 7 people living in countries where they cannot express information, and ideas freely. Nevertheless, the lens and pens’ attitude to become impartial and objective will remain pertinent, and the words from Bonn will linger – sometimes a nothing man can change a lot, and peace will come if we can connect the dots!  

[CLICK] to view all pictures from the Global Media Forum

[CLICK] to Listen to all sessions from the Global Media Forum

Democracy for the Fishes: A Tale of the Nigerian Legislative Arm!

Would it not be “okay” if the Nigeria National Assembly have 36 members in the upper and lower house while it coordinates with the State House of Assembly members? If you are still wondering where Nigeria stands amongst the league of democratic government, the #presidentialmediachat that President Muhammadu Buhari kickstarted on Wednesday, December 30, 2015, just a day before the end of the year, sums it all up, and not just that, it gave directions on the functions of the pillars of democracy. The 2 hours chat left me imagining the sacrifices the citizens will have to make before the 170 million Nigerians can achieve the USD 82,763 GDP (Purchasing Power Parity) that Singapore currently enjoys.

So if citizens are ready to sacrifice, what sacrifice will the legislative arm make? With 115 billion Naira appropriated for the legislative arm in 2016, and in it, was a purported 4.7 billion Naira car purchase that the Senate Leader, Senator Ali Ndume, justified! Might be ridiculous, I guess? Certainly, we would not need a prophet to tell us Nigeria doesn’t need this expensive legislative arm. However, it has been argued that the Nigerian legislative arm enjoys the least salary and allowances amongst the league of countries like Tanzania, Kenya, Philippines and Singapore. This argument would have been justified if the Human Development Index of Nigeria had been better than those of these countries.

We cannot measure up to them, and our GDP (Purchasing Power Parity) cannot substantiate such an argument, so why would it not be right that we should run a part-time legislative arm and use the amount saved to invest in teacher training, or provide a befitting living environment for health attendants that has turned ghost workers in Northern Nigeria health facilities, and we can look at more alternatives as described by Premium Times here

When an agent of the state foot drags to become open, just like the National Assembly of Nigeria has been doing, even with BudgIT’s campaign around #OpenNASS, it is indeed shying away from being democratically accountable. So what can or should happen? Ngozi Anyaegbulam of Media Watch International asked the President if the Budget of the legislative arm passed through his table and if he approved it after seeing the lump sum of 115 billion Naira (USD 577 million). His response was not convincing, and he clearly stated that you can only use the judiciary to actualize a reversal and that it is still feasible to revisit the budget with the legislators. However, there is the other pillar of democracy – the civil society- that needs to intervene and help the president.

As 2015 rolls by, we have seen #OpenNASS keeping the legislatures on their toes to make – not only their budget open, but also open how they spend Nigeria tax payers money, likewise the #SayNoToSocialMediaBill which hopes to put a halt to the Bill (To prohibit frivolous petitions, and other matters in addition to that) that is about to gag free speech via radio, text messages, and the social media. 2016 kicks in with more challenges for the citizens. Just as fishes feed under the seas, so also the legislative arm will continue to do, except organizations like BudgIT, Premium Times, CODE, Enough Is Enough, Public and Private Development Centre (PPDC), Policy and Legacy Advocacy Center (PLAC) strengthen their collaboration, seek judicial implications for starting a campaign like #StopSenatorsCar to stop the exegesis of the legislatures, initiate civic – legislative engagements and demand responsiveness from the government, then – we can say we have #SackedtheSenate. Sack who? Yes, and the 35-state house of Representatives seems elusive. As we connect in 2016 like Phyno’s connect that I am listening to right now. We might #NeverSettle until that fish seller (on the featured image) at Utako Market enjoys the real “dividends of democracy.”